Extend San Diego Office Hours with a Medical Answering Service Company

by | Apr 3, 2013 | Call Center

A doctor works tirelessly to diagnose, treat and heal their patients and their health ailments. He or she often works 12 or 13 hour days, with a phone that often rings in the middle of the night when he is “on-call” or a patient has a 2 a.m. health scare. Doctors are expected to always be there, but they have lives to lead and need to rest just like the rest of us.

Get your Rest, Doc

As patients, we should not want out doctor to be up and down all night long. A San Diego doctor who initiates the services of a medical answering service can ensure that they are able to unwind and refresh after a long day of seeing patients.

A medical answering service is on call 24 hours per day, 7 days per week, even weekends and holidays, answering calls from San Diego residents who may or may not have an emergency requiring the doctor. They can provide the patient with information or provide the doctor with a call-back number if it is something the doctor must attend to. Thanks to a medical answering service, the doctor is not bothered unless they are absolutely required to respond. In an emergency, the patient will be sent an ambulance.

Benefits of a Medical Answering Service

Instantly, the business hours of your San Diego medical office are extended, helping all of your patients feel more confident in the services that you offer, all thanks to the help of a great medical answering service. We all feel confident knowing that help is just a phone call away no matter what the time of the day.

A medical answering service costs far less than the hourly wage San Diego receptionists and secretaries are earning, meaning any doctor can hire this type of company and save quite a bit of money.

Customers enjoy hearing a live voice when they call a doctor’s office, especially when they are already panicked with a health concern. It can be frustrating to press numbers and waste time on an automated system. Thanks to a medical answering service for your San Diego office your customers will never raise their blood pressure to get in touch with you again.

As you can see there are a great number of benefits to both a doctor and a patient when a medical answering service is put in place at their San Diego office. It is well worth the time to learn more about this type of service if it is not already available at your medical facility.

Tel-us offers medical answering services to San Diego doctor’s offices, small and large. Around the clock professional care for your patients is exactly what they can provide.

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